 |
| Author |
Message |
emcampbe
Joined: 18 Sep 2007
Posts: 1
Location: Chicago, IL
|
Posted: Tue Sep 18, 2007 6:45 pm Post subject: Problems searching SU on a mac |
|
|
Has anyone had any issues searching for fares from a mac recently. I'm working with tech support to try and find the issues, but have not been able to search for a fare, or book flights using either Safari or Firefox, and I'm up to date with both the OS and browsers. Alternatively, has anyone on a mac been able to successfully search for a fare or book a ticket?
It looks to me like for some reason, the "searching for student fares" page isnt properly being re-directed to the search results when they become available, as it normally does. I'm more than a little annoyed, as I have a couple of tikcets coming up next month that I need to book, and SU usually has significantly better prices then the airlines and other travel agencies, and even STA on at least one of the routes I'm flying. |
|
| Back to top |
|
 |
SUlesley
Joined: 21 Sep 2007
Posts: 1
|
Posted: Fri Sep 21, 2007 3:01 pm Post subject: |
|
|
Currently our best tech folks are working on this problem. While we have not had any other reports lately of folks having problems on our site while using a mac, we are actively trying to resolve the issue. In the meantime if you are still unable to successfully book online due to technical problems, please call our helpful agents at 1-800-272-9676 M-F 9-9 or weekends 11-6 EST.
In general we are always looking for feedback on technical issues so we can solve problems. Without your help we may not know there is a problem!
As well, please visit our FAQ page for more answers to your questions.
emcampbe, thank you for all your help in trying to resolve this glitch on Studentuniverse! |
|
| Back to top |
|
 |
|
|
 |