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What if I'm sick and cannot fly as scheduled?

 
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StudentUniverse
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Joined: 30 May 2004
Posts: 30
Location: Watertown, MA

PostPosted: Sun May 30, 2004 6:53 pm    Post subject: What if I'm sick and cannot fly as scheduled? Reply with quote

If you are sick and cannot travel as planned, please contact us at 800-272-9676. Our Agents are available to assist you Monday-Friday 9AM-9PM ET, Saturdays and Sundays 11AM-6PM ET. If you have already departed, we recommend you contact the airline directly to arrange an alternative flight. Whether you are contacting the airline or StudentUniverse, change/cancellation fees will apply. If your ticket is non-refundable, most airlines will not make exceptions even in these instances.
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